FAQs
Ordering & Payments
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, AMEX, and secure gateways like PayPal.
Can I modify or cancel my order?
Orders can be modified or canceled within 12 hours of placement. Contact our support team immediately.
Shipping & Delivery
Do you offer free shipping?
Yes, we offer free shipping on all US orders.
How long does delivery take?
Order processing takes 1-2 days. Standard shipping takes 3-10 business days depending on your location.
Returns & Exchanges
What is your return policy?
We offer a 30-day trial. If you are not satisfied, you can return your item in its original condition for a refund.
Products & Care
Are your products safe for pets and children?
Yes! All materials are OEKO-TEX certified, hypoallergenic, and free from harmful chemicals.
How do I wash my mattress topper?
We recommend machine washing on a gentle cycle with cold water and tumble drying on low heat.